Help your patients stay at home

Our range of Government funded and private services includes: domestic assistance,  personal care, respite care, restorative support and social support.

More about our services

Referral to RDNS

Referring a patient to RDNS is easy

RDNS (Royal District Nursing Service) New Zealand accepts referrals from a range of health and home support professionals, including general practitioners, hospitals and other healthcare and support workers.

When you refer your patient to RDNS, please provide their medical history and diagnosis. We also require any medical authorisations and medicine intake authorisations relating to the patient.

We work with you

RDNS believes that people in need get the well-rounded support they deserve when health professionals work together to provide it.

Once your patient has been referred to us, we will work in consultation with you to develop a tailored service plan to meet their individual needs.

Our Model of Care

At RDNS, we believe it is important that our clients strive to be as independent as they can in order to maintain a healthy mind and body. That is why all of our staff are trained in the RDNS Restorative Model of Care.

Our Restorative Model of Care is designed to encourage the client to have a say in their support services and to have an active role in deciding how RDNS can best provide care and support to them. Under this model, we maximise our client's independence by focussing on their needs, personal goals and ongoing progress assessments.

Refer a patient to us

Call 0800 736 769 or submit a referral form by email to or by fax to 09 589 1081.

We visit your patient at home

After receiving the referral, one of our friendly clinical coordinators will arrange to visit your patient at home for an assessment of their needs.

We develop a care and support plan

Following our visit, we work with your patient to develop the best care and support plan for them. Your patient may choose to involve you, other health professionals or loved ones in this process.

Your patient meets their support worker

With a personalised plan in place and their services arranged, your patient will meet their new support worker at home.

Review goals and care plan

RDNS will regularly monitor and review your patient's goals and progress. We will keep you informed at every step of your patient's journey with us.

Latest News & Research

18.03.2019 | RDNS NZ

Enabling independence a passion for Joseph

Enabling people from New Zealand to Myanmar and Australia’s remote outback to live as independently as possible has been a focus for newly-appointed Auckland Clinical Manager Joseph Rood.

23.01.2019 | RDNS New Zealand

Living My Life support for people with disabilities

RDNS New Zealand is expanding its support for clients with significant disability after successfully tendering to deliver services under the Accident Compensation Commission’s new ‘Living My Life’ program.

What's Next?

Stories about caring

Everyone has a story. Our vibrant community is full of people with stories to tell and we have the pleasure of helping to tell them.

Home & community support

We provide a range of support services to help people stay in the place they love. Our services promote independence and improved wellbeing.

About us

RDNS has a strong philosophy of care, a range of important partnerships and a rich 130 year history. We would love to share our story with you.

Service Locations

We provide services in many parts of New Zealand, including Greater Auckland area, Southland and Otago.

Would you like to find out more about referring your patients to us?

0800 736 769 call us enquire now

Contact us for more information about referring to RDNS

Fill in the form below and we will contact you.


Get in touch

Feel free to contact us at any time if you have any queries or information.

Phone (Local):

0800 736 769

(0800 RDNS NZ)

Phone (Overseas):

+64 9 589 8900

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